The 'message' service of the PTCL Vfone (Wireless) is very bad especially in the morning. One can send messages from the Vfone wireless but cannot receive. The failure to provide this inexpensive service speaks a lot about the how the department is being run. It has been reported and complained many times to the helpline number at 1236 but all in vein. The concerned officials of PTA are requested to take serious notice of this poor service. -MUHAMMAD WASEEM ELAHI, Islamabad, December 7.