ISLAMABAD - Chairman Federal Board of Revenue (FBR), Sohail Ahmad, has directed measures to streamline electronic filing of income tax returns and withholding tax statements by the taxpayers. The measures being taken to promote voluntary compliance as well as to facilitate Associations of Persons (AOPs) include setting up workstations at offices of Large Taxpayers Units (LTUs), Regional Tax Offices (RTOs) Tax Facilitation Centres (TFCs) as well as organisation of workshops on e-filing processes and extension in duration of help line hours. The FBR Chairman hoped the measures being taken as part of a larger facilitation programme would help the AOPs overcome difficulties faced in e-filing of income tax returns and withholding tax statements and serve as an important initiative for promoting voluntary compliance by taxpayers. Under the programme, workstations (kiosks) would be established at each LTU/RTO along with provision of two sets of computers with Internet connectivity. The stations would be manned by professional and technical staff to extend help to AOPs in e-filing. Computers would be made available for self-service for the AOPs. Similar workstations have also been planned at all FBR TFCs to serve the AOPs seeking to e-file returns at remote and smaller towns. Besides, FBR will also organise workshops at all LTUs/RTOs to explain e-filing procedures to the AOPs. Workshops for explaining procedures involving e-filing of withholding tax statements would be held between August 10 and August 20 while those for explaining procedures for e-filing of income tax returns for the tax year 2009 would be held during August 15-17, 2009. As another facilitation measure, the timings of FBR helpline dealing with tax-related queries have also been extended from the existing 9am to 4 pm to 9am to 9pm from August 10, 2009.