Load shedding seems to be here to stay and there seems to be no solution to it. Every day we experience long hours of electricity failure and despite bringing this to the attention of the concerned authorities no improvement has been seen. The service department of KESC lacks sense of duty and shirks work. It takes hours and sometimes days to remove the fault and restore the power supply. The electricity shortfall is affecting everyone badly. I request the authorities to take serious note of it and look into the matter by shortening the period of power failure.

RANA HASSAN,

Karachi, July 13.