I’m a frequent traveler on various airlines. In the resent past I have traveled to Europe and USA by Middle Eastern carriers. On my most recentvisit to UK I planned to travel by PIA and I must say it was a wonderful journey. When I contacted the PIA call centre to book my flight, the response was very prompt. When I reached the airport for check-in, the staff at the Lahore Airport was dealing with passengers very nicely and to my amazement the cabin crew during the eight hour journey was very courteous, they handled all the passengers courteously and with smiling faces all around the cabin, from serving the food to filling the immigration cards, I believe PIA is changing and I’m hoping for its revival.

NAUSHERWAN AWAN,

Lahore, May 30.